Policies

Shipping Policy:

Please allow 3-5 business days for orders to be processed before they are shipped. Business Days are Monday - Friday.

You will receive a confirmation email with your order number upon placement of your order. Tracking information will be sent after order processing is complete.

PLEASE ENSURE YOU ENTER THE SHIPPING ADDRESS CORRECTLY. WE ARE NOT RESPONSIBLE FOR ANY PACKAGES DELIVERED TO THE WRONG ADDRESS DUE TO ERRORS IN SHIPPING INFO. 

In the case that you enter your shipping address incorrectly, please contact us IMMEDIATELY via email, text, or DM with the correct shipping info. If you request an address change after your label has already been scanned in by the Post Office, YOU ARE RESPONSIBLE FOR COVERING THE COST OF A NEW SHIPPING LABEL. 

Bene Beauty by Bri is not responsible for any packages lost in the mail or lost after we have received the notification that the package has been delivered. If your package is lost or stolen, please contact the shipping carrier listed in your tracking email.

Refund Policy:

When you're happy, we're happy. If you are dissatisfied with your purchase, please email benebeautybybri@gmail.com with your order number and the product you are dissatisfied with within 14 days of delivery to request a store credit.

Please contact us immediately if you receive the wrong product or the item is defective so that we can properly address the issue.

 

Due to the nature of our merchandise, we are not accepting returns on any BENE Beauty by Bri products. 

 

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue our services without notice at any time.

Bene Beauty by Bri is NOT responsible for any allergic reactions that may occur. Any and all products containing common allergens (ex. tree nuts) will be BLUNTLY STATED in the product description of that item. PLEASE DO NOT PURCHASE AN ITEM IF YOU HAVE AN ALLERGY TO ANY LISTED INGREDIENTS. If you have a question regarding any ingredients included in our products, do not hesitate to contact us.